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Webinar
Description
Extreme
Motivation: Powerful Ways to Keep CSRs Pumped and Productive
Friday,
October
1, 2010
1:00 - 3:00pm ET
Register
now!
$299
for unlimited participation within your organization (includes digital recording
of the webinar)
Extreme Motivation: Powerful Ways to Keep CSRs
Pumped and Productive
According to Newsweek, customer
service jobs are among the top 10 toughest jobs in the country! In this
fast-faced and fun presentation, Myra shows you how to minimize burnout and
reduce stress in customer service jobs and she lays out a proven program for
truly motivating your VIP customer service employees. Additionally, attendees
will learn:
§
What really matters to CSRs…straight from their
mouths!
§
10 Stress inducers in call centers and what you can
do about them
§
9 low-cost and no-cost ways to motivate Reps
§
Leadership techniques proven to increase CSR
productivity
§
How to keep Reps motivated when they are under
pressure
§
How Zappos.com has created a culture where Reps want
to deliver absolutely amazing customer service
Extreme
Motivation: Powerful Ways to Keep CSRs Pumped and Productive
Friday,
October
1, 2010
1:00 - 3:00pm ET
Register
now!
$299
for unlimited participation within your organization (includes digital recording
of the webinar)
Your
Money-Back 4-Week Guarantee
Your
satisfaction is totally guaranteed or
your money back.
Since
you are receiving 90-minutes of
personal instruction from me, you can
imagine how fair this guarantee is.
Your
100% Money Back Guarantee
If
you're not happy anytime within 4
weeks from your purchase, let me
know and you can have your money
refunded
- all of it - no questions
asked.
Extreme
Motivation: Powerful Ways to Keep CSRs Pumped and Productive
Friday,
October
1, 2010
1:00 - 3:00pm ET
Register
now!
$299
for unlimited participation within your organization (includes digital recording
of the webinar)
Save
big on Myra's webinars with an Annual
Membership
For
less than the price of 3 webinars, you can attend all live events and view
recordings for 1 year
Don't just take my word for it. See for yourself what
others are saying about my training programs:
Myra
Golden's seminars are captivating and resourceful in
complaint resolution. Her tactics should be used throughout
the world!
Brandy
Warrior, Coca-Cola
It was
outstanding I could relate to Myra
and her strategies.
Kristi
Collier, McDonald's Corporation
Myra's program was was excellent. One of the best training sessions we have
attended ...well presented. The session was very beneficial to
our everyday job!
Shirley Perry, Michelin
North America
Myra's workshop provided a process and tools to use when dealing with customer
feedback. Her workshop has provided many "A-ha's"
for us to incorporate into our day-to-day work environment.
Anne R. Armitage,
former manager Customer Relations, Vistakon, a division of
Johnson & Johnson
Myra
delivered a sensational message that will enable me to be a
better, stronger leader.
Rachel
Kennerty, Team Manager the Coca-Cola Company
Myra's program changed my attitude about customer service.
Katawi
Cato, Coca-Cola
North America
My
clients love the fact that after attending my live webinars,
they can walk away with a free recording of the event.
What
that means is, they can get an even greater return on their
investment when they take my web seminar and use it:
*As an integral part of their new-hire
training program,
*a reinforcement tool with our live full-day
training sessions,
*as a stand-alone solution
*or integrated with their in-house training
programs.
How about you? How will you use your recording of this webinar?
Extreme
Motivation: Powerful Ways to Keep CSRs Pumped and Productive
Friday,
October
1, 2010
1:00 - 3:00pm ET
Register
now!
$299
for unlimited participation within your organization (includes digital recording
of the webinar)
Call Center Webinars reserves the right to change program dates and times. |