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I was very pleased with Myra's presentation, but even more so, I was left with a sense of new energy and desire to put her recommendations to use. I can't wait for Monday.

 

Tim O'Laughlin

The Coca-Cola Company

I have never seen a more poised, polished, and passionate speaker!

Cindy Hulsey, Training Manager  

Tulsa City-County Library 

 

 

You exceeded our expectations!

 

Rhonda Fox

District IV Manager - Member Relations
Best Western International, Inc

 

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To book a speaking engagement or training session with Myra:

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 I have attended many customer service trainings and I have worked in customer relations for many years. Today I learned more in a few hours than I ever could have imagined! And the way Myra presented the information was wonderful.

 

Caitlin Singer

Team Lead

Aveda Corporation

 

To book a speaking engagement or training session with Myra:

Speak with Michael at 866-873-8419 

michael@myragolden.com 

Get Myra's Speaking Packet

 

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I have attended many customer service trainings and I have worked in customer relations for many years. Today I learned more in a few hours than I ever could have imagined! And the way Myra presented the information was wonderful.

 

Caitlin Singer

Team Lead

Aveda Corporation

 

 

I really do love your webinars, Myra . They are very well done and extremely beneficial. The other thing I love is your strong faith that you bring into each of your calls.  It is truly a blessing to do what you love to do and it shows. I always find little helpful hints in your information.  I love the phrases you gave regarding unreasonable customer requests. Thank you again.

Kristy L. Bolen

Manager of Customer Service

Carlson Hotels Worldwide

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Answers & Free Resources

for your toughest customer service challenges


» Handling difficult customers

» Getting angry customers to back down

» Resolving complaints without giving the store away 

» Negotiating with customers like a pro

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We help our clients save thousands of training dollars by creating measurably effective, interactive, media-rich supervisory and customer service training events and deploying for Internet viewing anywhere, anytime. Our webinars and on-demand video training makes organization-wide training affordable, flexible, consistent, and extremely effective.