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>>Customer Service Tips

Here are some really good articles loaded with practical, easy-to-implement customer service tips...ideal for customer service representatives, call center agents, and anyone who interfaces with customers. 

 

Customer Service Tips:

10 Good Customer Service Habits to Develop

4 Better Ways to Handle Complaints

The Moment of Truth - The Secret to Delivering Excellent Customer Service

The ABCs of Customer Recovery

Instant Personal Customer Service Improvement

7 Reasons a Customer Service Agent Should Be Stopped Cold

Answering the Top 20 Customer Service Questions (PDF)

  

 

 

 

 

 


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The Coca-Cola Company

 

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I just want to take a moment to "thank you" for your very valuable Tuesday Morning e-mail newsletter. Our Customer Satisfaction Department finds it extremely valuable and helpful in our mission to satisfy customers every day. We also share the many great ideas and tips for handling customer complaints with our franchise owners. Thank you again... we hope we can continue to look forward to Tuesday Morning for a long time to come.

Beth Vickers

Director

Customer Satisfaction Department

McDonald's Corporation

 

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