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» Understanding your Generation X workforce

» Eliminating unacceptable agent performance issues

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>>Are Generation X employees slackers?

Is it true that most Generation X workers are lazy slackers? I supervise 12 Generation X employees and they do the work of only about four people.

Myra's answer to Are Generation X employees slackers?

Certainly, you will have some slackers…but I  you have that with you boomers, your Yers…any employee. My research – both the scientific and my own research – tells me that the whole “slacker” concept is a myth. You have some slackers, but you also have many super achievers.

 

Recently I commented on attendance issues with Generation X in the latter half of this article.

 

You might be interested in my Managing & Motivating Generation X audio CD. It's a live recording of a virtual seminar I delivered to a group of call center managers. Take a look at the Generation X seminar program outline here. 

 


 

 

 

 

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